Dear Customers
Our thoughts are with those who have been affected by COVID-19. As our own community, and those around the world, are struggling with Coronavirus (COVID-19), we are closely monitoring updates and recommendations from the CDC and our local health officials. We know you rely on us when roof emergencies happen and as always, we want to be here for you. While the risk is presently low for a majority of people, we have taken increased steps to ensure we can continue to serve you while protecting your health and the health of our technicians.
Enhanced Safety Measures
- Technicians, as well as our office staff, have been briefed on safety practices within our customers’ homes and on CDC’s recommendations for social distancing.
- Our employees are closely monitoring their own health. To date, there have been no reported cases of an employee exhibiting symptoms related to COVID-19. In the event there is any individual who is presenting symptoms or fear they may have been exposed, they will be self-quarantined, along with any employees they’ve been in contact with.
- If we don’t shake your hand, we mean no offense. We just want to minimize the spread of germs to keep everyone healthy.
- Roofing Consultants use one-time-use, disposable shoe covers and gloves, and will take precautions to clean tools and equipment if it is necessary to enter your home.
- We encourage our customers to reschedule their appointments in the event of illness. We will happily reschedule you at a time when you are feeling your best.
How We Ensure Piece of Mind
- The majority of roofing work is done outside and is non-invasive to you and your family
- We hire responsibly – our technicians are background checked and drug screened for your safety.
- Our workmanship is backed by the largest manufacturer’s, which allows us to offer exclusive warranties.
- We offer special financing options (o.a.c.) so you can hold onto more of your hard earned income while still caring for your home.
- Should you request it, our team will be able to mitigate face to face meetings by utilizing technological mediums like Skype, FaceTime, and other digital imagery platforms.
How You Can Stay Safe
We encourage you to stay up to date on the status of the Virus. For information on how the virus spreads or what to do if you have symptoms, you can call the DOH (Department of Health) at 1-800-525-0127 or check out the following websites:
- Department of Health COVID-19 Infomation
- King County Covid-19 Updates
- Thurston County Covid-19 Updates
- Kitsap County Covid-19 Updates
- Snohomish County Covid-19 Updates
Our top priority is your health and safety and we will continue to be here to assist you. We also ask that if you have been exhibiting any symptoms related to Covid-19, and you have recently had a Guardian Service, please call us so we can help ensure the health and safety of our team members and other customers.
Sincerely,
Matt, Lori and Collin
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